Please email us right away at [email protected] to let us know about the damaged products and we will get new products shipped out right away. You will need to email us within 3 days of initially receiving the order for us to replace the damaged products.
Depending on when you placed your order, your order could be already shipped or in the process of being packaged and shipped. If you placed your order between Monday and Friday then your order will most likely already be packed and shipped. If you placed an order on the weekend then the order will be packed and shipped on Monday morning. We generally pack and ship orders the same day they are placed. It generally takes 2 to 4 days to receive your package through USPS once it is shipped. Please note that holidays will delay some shipments. If your order has already shipped and you are curious about where it is located please use Track My Order located under FAQ. If you have any questions about an order please email us at [email protected].
You can track your order by hovering over MY ACCOUNT (#1 in photo) and click Track My Order (#2 in photo) to be taken to an order tracking page. Fill out the order # and your email address and your order information will be displayed. There will be a Track button on page that is displayed. Click this Track button to be taken to the USPS tracking information for this order.
We ship 99% of our orders through the United States Postal Service USPS Priority Mail.
Online orders will ship the same day or the following day the order is placed, depending on what time of day the order is placed. If you place the order before 12:00 pm (Noon) then we can usually get the order in the mail the same day. USPS Priority Mail is generally 2 to 3 days to most locations in the United States.
Your order will be shipped out of the Southwest Iowa area.
The company name on your orders shipping label will be CBD Web Designs Shipping.
Currently we only ship to the United States.
Not a problem! Please email us at [email protected] to request faster shipping.
If you already placed the order and want to receive that order faster than the 2 to 3 day USPS Priority shipping that we already offer then please email us and let us know and we will get back to you with a quote for expedited shipping.
If you haven’t placed an order yet but want the order faster than USPS Priority shipping, please include a list of products you would like to order and your shipping address and we will get back to you right away with a link to pay for the order with expedited shipping.